PMS vs. CAFM: The decision framework for mixed real estate portfolios
If you manage a mixed real estate portfolio – for example, commercial units combined with residential areas – you will sooner or later face a fundamental question that regularly causes headaches in board and IT meetings: Property Management System (PMS) or Computer-Aided Facility Management (CAFM)? From numerous consulting projects, I know the typical starting situation: the commercial faction swears by the PMS because contracts, tenant communication, and ancillary cost statements must run smoothly. The technical faction loudly demands a CAFM system because
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