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CAFM-Blog.de | Ticketing Systems in Facility Management: Optimizing Workflows and Reducing Response Times

Ticketing systems in facility management: Optimizing workflows and reducing response times

Ticketing systems are the lever used to specifically reduce scattered information, long response times, and unclear responsibilities in facility management. This guide explains in practical terms which functional requirements FM ticketing must meet, how to cleanly integrate it with CAFM, BIM, IoT, and ERP, and how to design workflows so that response times are measurably reduced and SLA compliance is achieved. Practical checklists, KPIs, and a concrete implementation roadmap support piloting, rollout, and ongoing optimization. Why ticketing [...]

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CAFM-Blog.de | Increasing efficiency in building operations with AI

Increasing efficiency in building operations with AI

Increasing efficiency in building operations using Artificial Intelligence (AI) is a field that has gained significant importance in recent years. It describes the use of AI technologies to optimize various aspects of building management and maintenance. This includes energy consumption, comfort, safety, and operating costs. The integration of AI into building systems aims to automate manual processes, enable data-driven decisions, and continuously improve the overall performance of a building.

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CAFM-Blog.de | Property Sets (Psets) in BIM: Curse and Blessing (or just one of the two...?)

Property Sets (Psets) in BIM: Curse and Blessing (or just one of the two...?)

Today, a rather technical article about Property Sets – or Psets for short. If you work in construction, facility management, or CAFM, Psets are likely something you have heard of before. Perhaps you have also asked yourself: "What is this supposed to be again? Another BIM acronym that makes everything complicated?" Don't worry – who hasn't struggled with an IFC export that looks like a

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CAFM-Blog.de | Energy Management Software in Facility Management: A Short Guide 2026

Energy Management Software in Facility Management: A Short Guide 2026

Energy management software transforms fragmented consumption data into concrete cost-saving measures and systematically reduces operating costs. This comprehensive guide for facility managers and IT stakeholders integrates current 2026 trends such as AI-based forecasting, ISO 50001 compliance, and cloud-edge hybrids – with practical examples, checklists, and ROI calculations. As a bonus at the end of the article, my top 10 facts including a reference to a relevant PwC study :-) Relevance of energy management software for facility management: Energy management software creates actionable insights from piecemeal meter data and is the decisive lever for

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CAFM-Blog.de | Supporting relocation with an IWMS system

IWMS Software: Efficient Facility Management

In our corporate landscape, the efficient management of physical infrastructure and operational processes is a decisive factor for business success. This is where Integrated Workplace Management Systems (IWMS) come in. This article sheds light on IWMS software in the context of facility management and is aimed at readers seeking a comprehensive understanding of the concepts, functions, and current developments in this field. And don't just focus on CAFM software ;-) 1. Introduction to IWMS and its significance An Integrated

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CAFM-Blog.de | IT challenges 2026: Trends and solution approaches

IT Challenges 2026: Trends and Solutions

The year 2026 is progressing, and with it a series of developments that will sustainably shape the IT landscape. The speed at which technology changes requires continuous adaptation and strategic foresight. Companies are faced with the necessity of preparing their infrastructures, processes, and employees for the challenges ahead. This text highlights some of the central trends and the associated solution approaches. Artificial Intelligence (AI) is no longer a futuristic concept, but an operational reality,

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CAFM-Blog.de | Digital Twin: Added value through BIM and IoT

The benefits of BIM software in the construction industry

The construction industry is undergoing a significant transformation driven by technological innovations such as Building Information Modeling (BIM). BIM software is more than just a drawing tool; it is a methodology for creating and managing digital representations of a structure throughout its entire lifecycle. It integrates all relevant project information into a central model that can be shared by all stakeholders. This way of working enables improved communication, coordination, and decision-making, which impacts

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CAFM-Blog.de | Efficient maintenance management: Tips and tricks

Efficient maintenance management: Tips and tricks

Efficient maintenance management is a central aspect of operating technical facilities and infrastructure. It aims to maximize the availability of machines and systems, minimize downtime, and extend the service life of assets while optimizing operating costs. This discipline requires a systematic approach that includes planning, execution, monitoring, and continuous optimization. I. Fundamentals of maintenance management Before discussing specific strategies, it is important to understand the basics, on

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CAFM-Blog.de | Optimize your operational processes with CAFM software

Optimize your operational processes with CAFM software

Efficient operational processes in the secondary process area are the backbone of every successful company. This is where facility management software (CAFM) comes in – a tool that enables you to master the complexity of your building management and achieve operational excellence. Think of CAFM as the control center of a well-functioning organism; it collects information, controls processes, and ensures that every component works in harmony with the whole. Every organization that has physical premises and infrastructure,

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CAFM-Blog.de | Successful recruiting: attracting and retaining new employees

Successful Recruiting: Attracting and Retaining New Employees

Recruiting, the process of acquiring new employees, has evolved from an operational necessity into a strategic core area of every company. In view of a changing labor market, an increasing demand for specialized skills, and the growing importance of employee retention, a well-thought-out and future-oriented recruiting approach is essential. This article highlights the essential pillars of successful recruiting, from strategic alignment and the application of modern technologies to the cultivation of a

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CAFM-Blog.de | Successful personnel acquisition for companies

Successful personnel acquisition for companies

Personnel acquisition, also known as recruitment (from the French 'recruter' meaning 'to enlist'), encompasses all processes and measures a company takes to identify, approach, and hire qualified employees. In a dynamic labor market and in the face of a shortage of skilled workers, personnel acquisition has evolved from a purely administrative task into a core strategic function. Companies that are able to efficiently attract and retain top talent gain a clear competitive advantage. The

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CAFM-Blog.de | Benefits of CAFM: Why its application makes sense

Benefits of CAFM: Why the application makes sense

Computer-Aided Facility Management (CAFM) is a digital solution for managing buildings, assets, and resources. It centralizes data on maintenance, rooms, and costs in one platform. Unlike Excel or paper, CAFM offers real-time analytics and automations that increase efficiency. Especially in the DACH region with strict standards like GEFMA, it is indispensable. The application pays off through measurable ROI in 2-3 years. Efficiency gains through automation: CAFM automates routine tasks such as maintenance schedules

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CAFM-Blog.de | FM Solutions Compared: The Right Software for Your Company

FM solutions compared: The right software for your company

Choosing the right FM solution is no small matter – in an industry where 70% of facility management projects fail due to inadequate software, the wrong decision can have catastrophic consequences. Imagine you are the facility manager of a large company and your current software has more bugs than a summer evening in the park. Frustrating, right? Current trends in the FM market: The market for FM solutions is evolving rapidly. Cloud-based software solutions are now standard.

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CAFM-Blog.de | An Overview of the Best Tools for Modern Facility Managers

An overview of the best tools for modern facility managers

Facility manager tools are not all the same – that is one of the first lessons every facility manager should learn. If you think it is only about managing buildings, then you have missed half the story. A study shows that companies using specialized facility management software can reduce their operating costs by up to 30%. Sound good? Let's take a closer look. The three main categories...

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CAFM-Blog.de | Cloud Services for Facility Management: Benefits and Applications

Cloud Services for Facility Management: Benefits and Applications

The integration of cloud services into existing facility management systems is particularly advantageous for organizations looking for a flexible and scalable solution to optimize their operational workflows. A common misconception is that integration is possible easily and without significant adjustments. In reality, however, it often requires a comprehensive analysis of existing systems and their interoperability. Companies should be aware that not all systems can work together seamlessly, which

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