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Efficient helpdesk management with ticket system

An efficient helpdesk management system is of great importance for companies of all sizes. It enables effective communication and collaboration between the customer support team and customers. A well-organised helpdesk management system improves customer satisfaction, increases productivity, saves costs and enables better analysis and reporting. In this article, we will take a closer look at the benefits of efficient helpdesk management, the different types of ticketing systems, the features a good helpdesk management system should have, the [...]

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AI-based facility management: intelligent solutions for the operation of buildings

Facility management is a crucial aspect for the smooth operation of buildings and facilities. It encompasses a variety of tasks, such as maintaining buildings, managing resources and ensuring safety. In recent years, however, facility management has evolved and artificial intelligence (AI) has made inroads. AI-based facility management offers a variety of benefits that increase efficiency, reduce costs and minimise costs.

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Efficient problem solving with helpdesk system

A helpdesk system is an indispensable tool for companies to provide efficient customer support. It enables organisations to effectively manage and quickly resolve customer queries and issues. In this article, we will take a closer look at helpdesk systems, what they are, how they work and why they are important for businesses. Key Takeaways A helpdesk system is software that helps organisations manage customer queries and issues. A helpdesk system is important,

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IWMS Facility Management: Efficient management of properties and resources

IWMS facility management software is a powerful tool that helps companies to organise their facility management processes more efficiently and effectively. In today's world, where organisations are becoming increasingly complex and the demands on facility management are growing, an IWMS is indispensable. It offers a wide range of functions and modules that enable companies to optimise the use of their resources, reduce costs and ensure compliance with regulations. Key

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Hotpatching explained: What does it mean and how does it work?

Hotpatching is a term used in IT security and refers to a method of applying software patches to a running system without the need for a reboot. Unlike traditional patching methods, which require the system to be shut down, hot patching allows software components to be updated in real time without interrupting operations. The history of hotpatching dates back to the late 1990s, when Microsoft introduced this method.

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Efficient building management with CAFM and IWMS: How technology optimises workflows

Efficient facility management is crucial for organisations to reduce costs, increase productivity and keep operations running smoothly. One way to achieve this is to utilise Computer Aided Facility Management (CAFM) and Integrated Workplace Management System (IWMS). These software solutions offer a variety of features and allow organisations to manage their buildings and resources effectively. In this article, we will provide a detailed overview of CAFM and IWMS.

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Efficient servicing and maintenance with software solutions

The maintenance and servicing of plant and machinery is extremely important for companies to ensure smooth operation and minimise downtime. Traditionally, these processes have been manual and paper-based, but this comes with various challenges. This article looks at the benefits of digital maintenance and servicing processes and how companies can benefit from software solutions, automated planning and execution, real-time monitoring, preventive maintenance, cost optimisation, integration with existing IT systems, mobile solutions and

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Efficient facility management with integrated workplace management system

Facility management is an important part of modern organisations. It involves the management and organisation of buildings, facilities and resources to ensure a safe and efficient workplace. In this article, we will take a closer look at facility management and the importance of an integrated workplace management system. Key Takeaways Facility management involves the management and maintenance of buildings and facilities. Benefits of facility management include cost savings, improved working conditions and increased safety. A workplace management system

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Maintenance software: How to optimise your maintenance processes

The maintenance of plant and machinery is extremely important for companies. Efficient and well-organised maintenance can minimise downtimes, extend the service life of systems and ultimately increase productivity. To achieve these goals, more and more companies are turning to maintenance software. These software solutions offer numerous advantages over traditional methods of maintenance planning and management. In this article, we will take a closer look at the benefits of maintenance software, the features,

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How can I change my CAFM system?

Computer-aided facility management (CAFM) systems play an important role in facility management. They enable companies to manage their resources efficiently and optimise the operation of their buildings and facilities. A CAFM system can include various functions such as room and space management, maintenance, inventory management and energy management. Switching to a new CAFM system can be beneficial for organisations as it can give them access to more advanced features and technologies that can improve their operational efficiency.

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Facility management with CAFM and ticket system

Facility management is an important part of the successful operation of companies and organisations. It involves the management and operation of buildings, facilities and infrastructure to ensure that they are utilised efficiently and cost-effectively. In this article, we will take a closer look at facility management and in particular examine the role of CAFM (Computer Aided Facility Management) systems and ticketing systems in this area. Key Takeaways Facility management is important for the

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Efficient budget management with CAFM systems: How to optimise your property management

Efficient budget management is of great importance for property management. It enables optimal utilisation of financial resources and contributes to the long-term value retention and profitability of properties. Careful budget planning allows costs to be controlled and optimised, leading to improved profitability and efficient use of financial resources. However, budget planning in property management is associated with various challenges. One of the biggest challenges is to optimise the costs of

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Facility management & tree register: How CAFM systems optimise green space management

Green spaces play an important role in facility management, as they not only improve the appearance of buildings and facilities, but also offer numerous environmental and social benefits. Tree registers and CAFM systems are used to manage these green spaces efficiently. A tree register is a directory in which all relevant information on trees and green spaces is recorded and managed. CAFM systems (Computer Aided Facility Management) are software solutions that support various tasks in facility management

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Retrofitting charging stations for electric cars in commercial properties

Electromobility is on the rise and is becoming increasingly important. More and more people are opting for an electric car, whether for environmental reasons or due to rising petrol prices. Companies are also increasingly recognising the advantages of electric vehicles and investing in their own electric fleets. This is also accompanied by the need to provide charging stations for these vehicles. The retrofitting of charging stations in commercial properties offers numerous advantages for companies and the environment.

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Efficient facility management with computer support: How CAFM systems optimise the operation of buildings

Facility management is playing an increasingly important role in companies today, as the efficient management of buildings and facilities has a decisive influence on the smooth running of business processes. Companies are increasingly turning to CAFM systems (Computer Aided Facility Management) to successfully manage these tasks. These systems are an important support for optimising facility management processes and making them more effective. By using CAFM systems, companies can

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Efficient order management: How to optimise your processes and save time

Efficient order management is crucial for the smooth running of a company. It enables effective processing of orders, optimal communication with customers and suppliers and minimisation of errors and customer satisfaction. In this article, we will take a closer look at the importance of efficient order management and discuss various measures to optimise processes. Why efficient order management is important Efficient order management has a direct impact on business processes and customer satisfaction.

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Efficient asset management: how to optimise your plant maintenance

Asset management refers to the process of managing and maintaining an organisation's assets to ensure their optimal performance and lifespan. Efficient asset management is critical to the success of a business as it helps to reduce costs, increase productivity and maximise asset uptime. In this article, we will explore the importance of maintenance for asset management, strategies to optimise

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