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CAFM, IT & Management.

Successful project communication: tips and tricks

Project communication is a key factor in the success of a project. It fulfils several important functions: Disseminating information: Ensuring that everyone involved has relevant project information. Creating clarity: Avoiding misunderstandings and ambiguities. Promoting collaboration: Supporting effective co-operation between team members. Conflict resolution: Providing mechanisms to manage differences of opinion. Maintaining motivation: Maintaining the commitment and motivation of those involved in the project. Stakeholder management: Managing the expectations and needs of all stakeholders. Building trust: Strengthening the [...]

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Modern office building with green roof and glass façade, sustainable architecture for efficient facility management.

Safety in facility management: important aspects and measures in 2024

Security in facility management is a key aspect of ensuring the safety and well-being of everyone in a building or facility. This includes both physical security and the protection of data and information. Efficient safety management reduces the risk of accidents, increases productivity and promotes user confidence. Compliance with legal regulations and safety standards is another key component of facility management. This does not

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Transparency in the field of Facility Management: efficiency and trust

Transparency in facility management is a key aspect for the efficiency and success of company processes. It ensures that all relevant information and data is accessible and understandable for everyone involved. This enables well-founded decision-making and effective task fulfilment by employees. Transparent processes promote the trust of customers and stakeholders, as they gain an insight into the processes and services of facility management. In times of increasing importance of sustainability and

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Organisational negligence 2025 in FM: How to avoid it?

Organisational negligence 2025 in FM: How to avoid it?

In the complex world of facility management, organisational negligence (or the previous organisational failure or even "just" organisational negligence) can have far-reaching consequences that go beyond immediate physical damage. From potential property damage and personal injury to long-term damage to an organisation's reputation, the risks are high. This article explores what organisational negligence (because that's at least the allegation at stake...) means, the types of harm that can occur and effective

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Property and tenant management for efficient property management.

The most important tasks of a property manager

Letting properties is a central component of professional property management. An efficient letting strategy ensures a continuous cash flow and minimises vacancy periods. The core tasks include the creation of market-oriented exposés, target group-oriented marketing via various media channels and the organisation and implementation of viewing appointments. Careful credit checks on potential tenants and the drafting of legally compliant tenancy agreements are further essential steps in the letting process. Rental pricing is based on a sound market analysis, taking into account factors such as

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The future of municipal operations: Digitalisation and AI in finance

The future of municipal operations: Digitalisation and AI in finance

Digitalisation has played an increasingly important role in the financial management of municipal companies in recent years. Processes can be optimised, costs reduced and transparency increased through the use of digital technologies. The automation of financial processes enables municipal companies to use their resources more efficiently while minimising the error rate. In addition, digitalisation opens up opportunities for innovative business models and services that benefit residents and local businesses. Another important aspect

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3. State-of-the-art CAD model of a building with digital infrastructure and smart technologies.

Change management: Successful transformation in companies

Change management is a systematic approach to managing and implementing change in organisations. It comprises the strategic planning, implementation and monitoring of transformation processes in order to ensure the adaptability and competitiveness of an organisation. The central elements of change management are 1. analysing the initial situation and identifying the need for change 2. developing a clear vision and strategy for the desired changes 3. communicating the change objectives to all those involved 4. involving and empowering employees in the

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3. State-of-the-art CAD model of a building with digital infrastructure and smart technologies.

Digital message management in claims processing

Digital incident management is a central element of modern claims processing in various branches of industry. It involves the systematic recording, processing and forwarding of information on loss events and incidents using digital technologies and systems. In the past, the documentation and processing of such data was mainly carried out in paper form, which often led to delays and inaccuracies. The implementation of digital reporting management systems enables companies to significantly increase the efficiency and optimisation of their claims handling processes, for example in

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Corporate management styles: Successful strategies for managers

Management styles encompass various approaches and methods that managers use to lead their teams and organisations. There are various leadership styles that are based on the individual characteristics and preferences of managers. The most commonly used styles include authoritarian, democratic, transformational and situational leadership styles. Each of these styles has specific characteristics and influences both employees and the entire organisation in different ways. The selection of a suitable leadership style is determined by

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Risk assessment: Everything at risk?

Risk assessment: Everything at risk?

Risk assessment is a systematic process for identifying, analysing and evaluating potential hazards and risks in various areas. It serves to anticipate possible negative effects and develop suitable measures to minimise risks. The application of risk assessment extends across numerous sectors, including industry, healthcare, environmental protection and finance. As part of risk assessment, quantitative and qualitative methods are used to determine the probability and extent of potential damage. This includes

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Meaning of computer forensics

The Chief Privacy Officer: protecting privacy in the company

The Chief Privacy Officer (CPO) is a central management position in organisations responsible for the protection and security of data. The main tasks of the CPO include: 1. developing and implementing data protection guidelines 2. ensuring compliance with applicable data protection laws 3. promoting data protection awareness within the company 4. training employees in data protection issues The CPO works across departments to integrate data protection aspects into all areas of the company. As the point of contact for external data protection authorities, the

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What is a good corporate culture?

What is a good corporate culture?

Corporate culture is a fundamental aspect of any organisation and encompasses the shared values, norms, beliefs and behaviours within a company. It significantly influences the working environment, decision-making and interactions between employees. A strong corporate culture can promote employee identification with the company and cohesion, while a weak or negative culture can lead to dissatisfaction and reduced motivation. The characteristics of a corporate culture can be seen in various areas, such as

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Housing management: tasks and cooperation

Housing management: tasks and cooperation

Flat management is an essential part of property management. It comprises various areas of responsibility that ensure the smooth running of the tenancy between tenants and landlords. The main tasks include the letting of residential units, the billing of operating costs, the maintenance and servicing of the property and communication between all parties involved. Effective property management is characterised by expertise, reliability and transparency. It has in-depth knowledge of tenancy law and ensures the correct management of the property.

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Customer loyalty: How companies build long-term customer relationships

Customer loyalty: How companies build long-term customer relationships

Customer loyalty is a key factor for the long-term success of companies. Studies show that acquiring new customers is on average five to seven times more expensive than retaining existing customers. It therefore makes economic sense for companies to prioritise customer loyalty as a strategic goal. Loyal customers generate stable and predictable sales. They buy more frequently, spend more per transaction and are less price-sensitive. According to a study by Bain & Company, a

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Effective customer relationship management: CRM for success

Effective customer relationship management: CRM for success

Customer relationship management (CRM) is a central component of corporate strategy. It involves the systematic collection, analysis and use of customer data to optimise business relationships. CRM systems enable companies to track and control customer interactions across various channels. This enables companies to create individualised offers and improve customer service. Effective CRM has been proven to increase customer satisfaction and loyalty. Studies show that satisfied customers are more likely to make repeat purchases and that

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Assessment of the BIM maturity level in FM organisations

Assessment of the BIM maturity level in FM organisations

BIM maturity is a key concept in facility management (FM) and describes an organisation's ability to effectively implement and use building information modelling (BIM). BIM is a digital process for creating and managing construction projects. The maturity level comprises various stages that reflect an organisation's progress in BIM use from the initial phase to full integration into all business processes. The assessment of the BIM maturity level is of great importance for FM organisations.

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Effective corporate governance: an overview

Effective corporate governance: an overview

The importance of effective corporate management is a key factor in the success of organisations. A well-managed organisation can achieve its goals efficiently, increase employee motivation and ensure long-term success. Effective leadership involves the ability to define clear goals, develop strategic plans and optimise the use of company resources. In addition, creating a positive working environment is essential to encourage employees to perform at their best. Effective leadership plays a key role in the sustainability of a company.

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