Project management

IT ticketing systems: Efficient problem management

IT ticketing systems: Efficient problem management

In most larger companies, efficient project management can hardly be separated from an effective problem-solving process. This is where IT ticketing systems come into play, acting as the centrepiece of modern IT service management. But what exactly is an IT ticketing system? An IT ticketing system, also known as a support ticketing system or helpdesk software, is a specialised application for managing and processing service requests in companies. These systems transform incoming requests - be they technical problems, maintenance requests or customer service issues [...]

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The most important cost groups according to DIN 276 simply explained

The most important cost groups according to DIN 276 simply explained

DIN 276 plays a central role in the field of construction and project planning, especially when it comes to structured cost calculation. This standard categorises construction costs into different cost groups, which is essential for transparent and comprehensible cost planning. But what exactly is behind the terms of the din 276 cost groups? To explain it simply: DIN 276 2018 provides a systematic categorisation of costs that makes it easier for architects, engineers and

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Insight into computer-aided facility management, IT trends and industry news. Expert articles and solutions.

Efficient agile project management in practice

Agile project management has become much more important in recent years, particularly in software development and in industries that are changing rapidly. The ability to adapt to dynamic market conditions and respond to customer feedback in a timely manner is crucial for organisations. Traditional project management methods, which are often rigid and linear, can be inadequate in a rapidly changing environment. Agile approaches allow teams to work iteratively, which means they can

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The best project management tools: Efficiency and organisation

Project management tools are software solutions that aim to facilitate the planning, implementation and monitoring of projects. In a world where companies are carrying out increasingly complex projects with many stakeholders and varying requirements, these tools have become indispensable. They provide a structured approach to project work and help to utilise resources efficiently, keep to schedules and improve communication between team members. The variety of tools available ranges from simple to-do lists

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10 exceptional management books that could change your career

Whether it's about personnel management, project management or change management - the right reading can make all the difference in your career or for your company and team. In this article, we present ten exceptional books that are not only available in German, but can also be found online (you guessed it...at Am*z*n and in well-stocked local bookshops). These works are characterised by their practical approaches and deep

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Efficient IT management.

Change management in the IT industry: Why it often fails and how it can succeed better

Change management in the IT sector is a challenge that poses serious hurdles for many companies. Initiatives often fail due to inadequate planning or a lack of communication between stakeholders. According to a survey by Prosci, 70% of change initiatives in organisations do not achieve the desired results, highlighting the importance of well-structured IT project management. This includes aspects such as IT project management, IT project planning and IT project control, all of which are crucial to the success of transformation projects. But why

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Illustration of teams discussing CAFM software.

Is Scrum the best solution for all IT projects?

The discussion about the most suitable methodology for project management is as old as software development itself. Especially in the context of agile approaches, Scrum has established itself as one of the most prominent methods. But is Scrum really the best solution for all IT projects or is it only suitable for specific scenarios? To answer this question, we first need to look at the basic principles of the Scrum framework and then put them into context.

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Efficient contract management according to §2b UStG

Cloud infrastructure and scalability: the advantages of cloud technology

Cloud infrastructure refers to the entirety of hardware and software resources that are provided via the internet to enable IT services. This infrastructure includes servers, storage, networks and virtualisation technologies that are housed in data centres. Instead of operating physical servers on site, companies can access these resources to host their applications and data. The cloud infrastructure is usually managed by third-party providers who provide the necessary technology and expertise to deliver a reliable

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What is a multi-cloud strategy?

What is a multi-cloud strategy?

Flexibility and scalability are key characteristics of cloud services. Flexibility enables companies to quickly adapt their resources to changing requirements. This can include increasing storage or computing capacity to cope with peaks in demand. The scalability allows these adjustments to be made without great effort by adding or removing resources as required. Another advantage is the rapid implementation of new technologies and applications. This promotes the agility of companies and

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Efficient CAFM and IT solutions for facility management.

Efficient project management with a project schedule

An efficient project schedule is a key element for the success of a project. It acts as a guide for everyone involved in the project and enables the optimal utilisation of resources and the achievement of project goals within the specified time frame. A carefully prepared schedule supports the coordination of various tasks and milestones and ensures their timely completion. An effective schedule enables more accurate planning and forecasting of resources, costs and risks. This contributes to the reduction of delays and

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Autonomous service robot for parks and public spaces. Efficient and clean environment.

Successful CAFM implementation in municipal administrations

A Computer Aided Facility Management (CAFM) system is a specialised software solution for the efficient management of real estate and facility management tasks in municipal administrations. These systems provide comprehensive functions such as managing building information, scheduling and monitoring maintenance, resource management and compliance support. CAFM systems enable the integration of data from different sources for informed decision making and increased efficiency. The implementation of a CAFM system in municipal administrations brings numerous advantages

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Detailed insights into CAFM, IT and management with the latest industry news.

Effective project budgeting: tips and tricks

Project budgeting is an essential part of project management. It is used to precisely plan, monitor and control the financial resources of a project. Accurate budgeting is essential to ensure compliance with the financial framework conditions and to achieve the project objectives at the same time. Through careful budget planning, financial bottlenecks can be identified at an early stage and proactively addressed, which increases the overall efficiency of the project. Efficient project budgeting enables the optimal allocation of financial resources by ensuring that

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CAFM, IT & Management.

Successful project communication: tips and tricks

Project communication is a key factor in the success of a project. It fulfils several important functions: Disseminating information: Ensuring that everyone involved has relevant project information. Creating clarity: Avoiding misunderstandings and ambiguities. Promoting collaboration: Supporting effective co-operation between team members. Conflict resolution: Providing mechanisms to manage differences of opinion. Maintaining motivation: Maintaining the commitment and motivation of those involved in the project. Stakeholder management: Managing the expectations and needs of all stakeholders. Building trust: Strengthening the

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Workplace design in hybrid working models

Hybrid working models have become increasingly important in recent years. These models combine elements of remote working with traditional office work and allow employees to flexibly divide their working hours between working from home and being in the office. The COVID-19 pandemic has accelerated the spread of hybrid working models, as many companies have been forced to introduce flexible working arrangements. Studies show that hybrid working models can offer benefits for both employers and employees. Companies can free up office space and therefore

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Organisational negligence 2025 in FM: How to avoid it?

Organisational negligence 2025 in FM: How to avoid it?

In the complex world of facility management, organisational negligence (or the previous organisational failure or even "just" organisational negligence) can have far-reaching consequences that go beyond immediate physical damage. From potential property damage and personal injury to long-term damage to an organisation's reputation, the risks are high. This article explores what organisational negligence (because that's at least the allegation at stake...) means, the types of harm that can occur and effective

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What does a tax audit mean?

Increasing efficiency in facility management

Efficiency in facility management is a key factor in optimising operating costs, increasing productivity and improving customer satisfaction. Efficient facility management ensures optimal utilisation of resources and smooth workflows. In addition, an efficient facility management strategy can help to minimise environmental impact and promote sustainability. Efficiency in facility management is therefore an essential component for the long-term success of a company. In order to increase efficiency in facility management, a thorough analysis of the

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The four project phases: Planning, realisation, control, completion

The four project phases: Planning, realisation, control, completion

Project management is a structured method for planning, implementing and controlling complex projects. It comprises four main phases: Initiation, planning, implementation and completion. In the initiation phase, project objectives are defined and resources are allocated. The planning phase includes the detailed development of schedules, budgets and risk management strategies. During the implementation phase, the planned activities are realised and continuously monitored. The closing phase is used to evaluate the success of the project and document the findings. Effective project management requires clear communication,

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