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Perception

Why GEFMA is indispensable as an association for facility management

The facility management industry plays a crucial role in the efficient management of buildings and facilities. It encompasses a variety of services ranging from cleaning and maintenance to energy efficiency and security. Given the complexity and scale of this industry, it is important that it has a representative organisation to represent its interests and set standards for quality and sustainability. Key Takeaways GEFMA is the voice of the [...]

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Efficient support processes: How they can drive your business forward

Efficient support processes are of great importance to organisations as they help to improve customer service and increase customer satisfaction. At a time when customers have high expectations of service and expect their problems to be resolved quickly and effectively, inefficient support processes can lead to frustration and dissatisfaction. It is therefore important for companies to optimise their support processes and ensure that they are efficient and customer-focused. Why efficient

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