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Implementation

What is ERP software?

ERP (Enterprise Resource Planning) software is a comprehensive management system for companies that integrates various business processes into a standardised platform. This software enables the efficient planning, control and management of company resources in areas such as finance, human resources, warehousing, production and sales. Core functions of ERP systems include Centralised data management Process automation Real-time reporting Improved collaboration between departments Optimised resource utilisation Implementing ERP software requires careful planning and can have a significant impact on company operations. Companies need to [...]

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Deep Q-Networks: machine learning on steroids

Deep Q-Networks (DQN) are an advanced method of machine learning based on the combination of deep neural networks and Q-learning. They are designed to solve complex sequential decision problems where an agent acts in an environment and learns to perform optimal actions. DQNs use a deep neural network to approximate the Q-function, which represents the expected future utility of an action in a given state. Through iterative training

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ITIL V3: Best practices for efficient IT management

ITIL, the Information Technology Infrastructure Library, is a comprehensive framework for IT service management. It offers standardised procedures and processes for the efficient planning, implementation and management of IT services in companies. ITIL was developed with the aim of improving the quality of IT services, reducing costs and increasing customer satisfaction. ITIL is important for companies as it helps to optimise IT infrastructure and processes in order to meet dynamic market requirements.

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Effective customer relationship management: CRM for success

Customer relationship management (CRM) is a central component of corporate strategy. It involves the systematic collection, analysis and use of customer data to optimise business relationships. CRM systems enable companies to track and control customer interactions across various channels. This enables companies to create individualised offers and improve customer service. Effective CRM has been proven to increase customer satisfaction and loyalty. Studies show that satisfied customers are more likely to make repeat purchases and that

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Rolling forecast: What is it?

Rolling forecast methods are an advanced tool for forecasting sales and expenditure in companies. This method is based on the continuous updating of data, in contrast to static forecasting models. The use of rolling forecasts enables more accurate forecasting in dynamic business environments and promotes the adaptability of companies to changing market conditions. The implementation of rolling forecast methods offers companies increased flexibility in planning and faster responsiveness to changes. Through the regular

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Assessment of the BIM maturity level in FM organisations

BIM maturity is a key concept in facility management (FM) and describes an organisation's ability to effectively implement and use building information modelling (BIM). BIM is a digital process for creating and managing construction projects. The maturity level comprises various stages that reflect an organisation's progress in BIM use from the initial phase to full integration into all business processes. The assessment of the BIM maturity level is of great importance for FM organisations.

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The importance of the IT infrastructure library

The IT Infrastructure Library (ITIL) is an internationally recognised framework for IT service management. It was developed by the British government in the 1980s and has been continuously updated ever since. ITIL provides a systematic approach to the provision and management of IT services. The framework consists of five core areas: Service Strategy Service Design Service Transition Service Operation Continuous Service Improvement These areas cover the entire lifecycle of an IT service, from strategic planning to continuous optimisation. ITIL defines

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Microsoft Outlook vs Open Source Mail

Are you struggling to decide which email client is right for your needs? We will analyse the features, pros and cons of Microsoft Outlook and Open Source Mail. Factors such as cost, user interface, customisation, security and integration with other applications will be compared. What is Microsoft Outlook? Microsoft Outlook is a powerful email client that is integrated into the Microsoft Office suite. It offers a diverse range of features that have been carefully designed to

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Jenkins and DevOps tools for continuous integration

Software development has undergone a significant transformation in recent years, with the implementation of DevOps methods playing a key role in this development. DevOps is a concept that promotes cooperation between development and IT operations teams with the aim of accelerating software delivery and optimising quality. A central element of DevOps is continuous integration, which ensures the regular integration of code changes into a shared repository. Jenkins, a widely

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Efficiency through organisation: the Clean Desk Policy (CDP)

The Clean Desk Policy (CDP) is an organisational policy implemented in companies and institutions to ensure the security of confidential information and promote an efficient working environment. This policy stipulates that employees must leave their desks tidy and free of sensitive materials at the end of each working day. The main objectives of the CDP include: Protecting confidential data: By putting away sensitive documents and locking computers

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ITIL V3: Effective IT service management

ITIL V3, also known as IT Infrastructure Library Version 3, is a comprehensive framework for IT service management. It was introduced in 2007 and serves as a guide for the effective planning, provision and support of IT services in organisations. The framework is based on best practices and processes derived from years of experience and expertise. ITIL V3 focuses on delivering high-quality IT services that meet business needs while optimising costs.

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Improve your customer relationships with SAP CRM

Customer relationships are a key factor in a company's success. A well-maintained customer relationship has been proven to lead to higher customer satisfaction, greater customer loyalty and increased sales. By building long-term relationships, companies can gain the trust of customers and encourage repeat purchases. Positive customer relationships also favour referrals, which helps to attract new customers. Implementing effective strategies to manage and maintain customer relationships is therefore essential for companies. A proven tool for improving customer relationships is the

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Data management and information models: digital twins

Data management and information models are key elements in the modern digital landscape. The exponentially growing amount of data generated by companies and organisations requires efficient strategies for data management, storage and analysis. Information models act as structured representations of data and information that make it possible to capture and understand complex connections and relationships between different data elements. Data management involves the systematic organisation, storage and administration of data to ensure effective use. This

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Data minimisation according to GDPR: the TOP 5 mistakes

Data minimisation is a fundamental principle of the General Data Protection Regulation (GDPR), which is enshrined in Article 5(1)(c). This principle states that personal data must be limited to what is necessary for the purpose of processing. Companies and organisations are obliged to collect and process only the data that is essential for the specific purpose. The principle of data minimisation serves several purposes: Protection of privacy: By limiting the data collected

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Relevant technologies and applications of BIM: an overview

Building Information Modelling (BIM) is an innovative method for the digital representation and management of construction projects. It is a three-dimensional, data-rich model that captures all relevant information about a building or infrastructure throughout its entire life cycle. BIM integrates geometric, technical, functional and economic data in a single digital model. The use of BIM enables improved collaboration between all project stakeholders, including architects, engineers, contractors and facility managers. Through

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Legal aspects of BIM: what you need to know

Building Information Modelling (BIM) is a digital method for planning, creating and managing buildings. This technology enables the creation of a virtual 3D model that contains all relevant information about a building. The BIM model serves as a central source of information for all parties involved in the construction project and covers the entire life cycle of a building, from design and construction through to operation and dismantling. The implementation of BIM brings various legal

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CPIP: What is it about intelligent buildings?

Intelligent buildings, also known as smart buildings, are modern structures that integrate advanced technologies to achieve energy efficiency, safety, comfort and operating cost optimisation. These buildings use a network of sensors, actuators and control systems to collect, analyse and respond to data. The main objective is to create an efficient and sustainable building environment that optimally meets the needs of users. The functionalities of intelligent buildings include Automatic adjustment of lighting and indoor climate Monitoring and

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Service-oriented architecture (SOA) - the future of corporate integration

Service-oriented architecture (SOA) is an architectural pattern in software development that is based on the provision of services. SOA aims to structure applications as modular, reusable and loosely coupled services. These services communicate with each other via standardised protocols and interfaces. Key features of SOA are Modularity: Functionalities are divided into independent services. Interoperability: Services can work together across platforms and technologies. Reusability: Services can be used in different applications and contexts. Scalability: Individual

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What is GASB 87 Leasing?

The new GASB 87 lease accounting standard is a significant change in accounting for government agencies and government organisations. The Governmental Accounting Standards Board (GASB) developed this standard to improve the recognition and presentation of leases in the financial statements of governmental entities. GASB 87 became effective on 15 December 2019 and has a significant impact on the accounting and financial reporting of government entities. The new standard replaces GASB 13 and introduces significant

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