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IT ticketing systems: Efficient problem management

In most larger companies, efficient project management can hardly be separated from an effective problem-solving process. This is where IT ticketing systems come into play, acting as the centrepiece of modern IT service management. But what exactly is an IT ticketing system? An IT ticketing system, also known as a support ticketing system or helpdesk software, is a specialised application for managing and processing service requests in companies. These systems transform incoming requests - be they technical problems, maintenance requests or customer service issues [...]

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Myths about facility management software that you should no longer believe

In the age of digital transformation (...so now!), there are many misconceptions about facility management software that persist. Especially in the context of CAFM (Computer-Aided Facility Management) systems, there are numerous myths that make it important to critically scrutinise them. But here's the series... Myth 1: CAFM systems are too expensive Another widespread myth about CAFM systems is that these solutions are too expensive and that you would blow your budget if you invested in them.

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Legal pitfalls in GmbH management and how to avoid them

Managing a limited liability company (GmbH) brings with it not only strategic challenges but also numerous legal pitfalls. Managing directors of a GmbH have a significant responsibility and it is crucial to be aware of the relevant regulations and laws in order to prevent legal problems. According to a study by Deloitte, the most common legal difficulties in GmbH management are breaches of company law and failure to comply with tax obligations. In order to minimise these risks

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Debit positions in accounting: A comprehensive guide for beginners

The debit position in accounting is a fundamental concept that is of great importance to both managers and experienced financial accountants. It refers to the planned or expected status of accounts at a particular point in time. This information is crucial not only for financial accounting, but also for preparing accurate financial statements and monitoring company finances. A well-structured understanding of the debit position can help you to avoid accounting errors.

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The hidden costs of poor asset management and how to avoid them

When we talk about asset management, most of us think of the proper management of buildings and their infrastructure. But have you ever thought about what happens when this management is not optimised? The hidden costs might surprise you! Poor asset management can not only lead to physical damage to properties, but can also result in significant financial losses. These costs are often difficult to quantify and are often overlooked,

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The dark side of CAFM and SAP: What nobody tells you

In the world of facility management, CAFM and SAP are two dominant terms that are often mentioned in the same breath. However, while many extol the benefits of these systems, there are also less illuminated sides (perhaps even showstoppers for you) that organisations should be aware of before deciding on a solution. A comparison of "CAFM vs SAP" reveals not only differences in functionality, but also challenges in implementation and

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The growth trend in the German facility management market: an analysis

Facility management is a term that refers to the management and operation of buildings, facilities and infrastructures. It encompasses a wide range of services aimed at ensuring the smooth running of companies and organisations. These include building maintenance, cleaning, security, energy supply and fleet management. The importance of facility management for organisations cannot be underestimated. By managing their resources effectively

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